Nokia 8800 Sirocco Cell Phone

The phone is probably excellent; however, my beef was with the seller.

1. Poor communications.
2. Inadequately described in the auction.
3. Accepted a return but provided no refund.

The phone arrived damaged; dents on the body, scratches on the glass plus the right function button not working. I immediately contacted the seller who stated 'everything worked before I posted it' & 'the description was accurate'; the evidence proved otherwise.

The phone was returned 'Recorded Delivery' which was received by the seller who has denied it had been delivered; electronic proof of receipt from Royal Mail.

Paypal failed to recover any funds from the seller after I raised a dispute to a claim; toothless tigers they are. Their buyer protection is limited; therefore, I always pay using a credit card.

I'm now starting a chargeback against Paypal through my credit card company for the full cost.

There seem to be many unscrupulous sellers of phones on Ebay; be wary, very wary...