Baumatic BT26SS Stainless Steel 23" Kitchen Hood

Well, i think i will share the short story with you as the long version will just be too much for all our sanities to bare, after much researching and google-ing on cooker hoods for my new kitchen i decided to buy this one i saw on ebay, the seller simply-great-furniture had 115 feedbacks and seemed ok, about 92% positive. stated was RRP £200 but they used catalog pictures, buy it now £100. postage stated was sellers standard rate, the hood was described as NEW and BOXED, just what i wanted as i wouldn't have wanted a second hand one in my new £5000 kitchen. after waiting over 2 weeks for the hood to be delivered and several ignored emails asking where my hood was it arrived. the box was smashed up, held together with old brown tape, there was no internal packaging, just my cooker hood and chimney section thrown inside. no instructions, fixings, wall bracket, just hood and chimney section, after i wiped half a tonne of old black dust off i was left with a rust spot ridden, scratched to buggery dented cooker hood... excellent. the seller took a further 1 week to respond to my email, and just said, if your not happy send it back. every further email i send took a further 2-3 days to be responded to. I have bought a lot of stuff from ebay with few problems and i try to stick to buying only new things or if used only with very detailed pics and writing. it is sellers like this who let the whole thing down, i think if a seller doesn't respond clearly and helpfully to questions asked prior to buying then they obviouly aren't going to show your purchase care and attention after a purchase. i still think ebay is rediculously convenient and therefore pretty great, so all in all. if good judement is used then all should be fine... hopefully. Scott